Privacy Policy

Soft Touch operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”).
This Privacy Policy explains how we collect, use, and protect your personal information when you visit, use, or make a purchase through our Services.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

📋 Personal Information We Collect

When we say “personal information,” we mean any information that identifies, relates to, or could reasonably be linked to you. We may collect the following categories of information depending on how you interact with us:

Contact Information: name, address, billing address, shipping address, phone number, and email.
Payment Information: credit or debit card details, payment confirmation, and transaction records.
Account Information: username, password, preferences, and settings.
Order Details: products viewed, added to cart, purchased, returned, or exchanged.
Communications: messages or inquiries you send to us.
Device Information: IP address, browser type, and operating system.
Usage Data: interactions with our website, such as pages visited and time spent.

📦 How We Collect Information

We collect information from several sources, including:

Directly from you when you make a purchase, create an account, or contact us.
Automatically through cookies, analytics tools, and similar technologies.
From service providers that help us process payments, manage shipping, or provide analytics.
From third-party partners when necessary to enhance our Services.

⚙️ How We Use Your Information

We may use your personal information for the following purposes:

To Provide and Improve Services: process orders, ship products, manage accounts, and personalize your shopping experience.
To Communicate with You: respond to inquiries, send order confirmations, and provide support.
To Market and Promote: send promotional offers or updates (you can opt out anytime).
To Protect and Secure: prevent fraud, verify identity, and ensure the safety of transactions.
To Comply with Legal Obligations: meet regulatory or law enforcement requirements.

🤝 How We Share Information

We may share your personal information in limited circumstances:

With service providers that perform functions on our behalf (payment processing, shipping, storage, IT, analytics, etc.).
With business partners for advertising and marketing in compliance with applicable laws.
With affiliates or within our corporate group as necessary to operate our business.
In connection with legal requirements or business transactions such as mergers or investigations.
We do not sell your personal information.

🔒 Data Security and Retention

We take appropriate measures to protect your information from unauthorized access or disclosure.
However, no system is entirely secure, and we cannot guarantee absolute protection.
We retain your information only as long as necessary to fulfill our obligations, comply with legal requirements, resolve disputes, or maintain records.

🌍 International Transfers

Your personal information may be transferred and processed outside your country of residence.
We ensure that such transfers comply with applicable data protection laws and maintain appropriate safeguards.

👤 Your Rights and Choices

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request correction or deletion of your data.
Request a copy of your information in a portable format.
Opt out of marketing communications.

To exercise these rights, please contact us using the details provided below.
We may verify your identity before processing your request as required by law.

🚫 Children’s Privacy

Our Services are not directed to individuals under the age of majority.
We do not knowingly collect personal data from minors.
If you believe your child has provided information to us, please contact us so we can delete it promptly.

📝 Updates to This Policy

We may revise this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with a new “Effective Date.”

📞 Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our data practices, please contact us:

Soft Touch 4Me LLC
📍 3500 POSNER BLVD #1168, DAVENPORT, FL 33837, USA
📧 SoftTouch4Me@hotmail.com
📞 +1 (914) 676-2053