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Shipping Info

Thank you for shopping with Soft Touch, your trusted destination for quality bath towels, hand towels, towel racks, and bathroom accessories.
We are dedicated to delivering your orders safely, promptly, and with care. Please review the details of our shipping process below.

⏳ Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
Once your order has shipped, you will receive a notification containing your tracking information.

📦 Domestic Shipping (USA)

We proudly offer free standard shipping on all orders within the United States.

  • Estimated Delivery: 5–7 business days from the shipment date.

  • We partner with trusted carriers such as USPS, UPS, and FedEx to ensure reliable and timely delivery.

🌍 International Shipping

We ship to selected international destinations.

  • Estimated Delivery: 10–20 business days, depending on your country and local postal services.

  • Shipping rates and availability will be calculated at checkout based on your delivery location.

Please note that some destinations may experience extended transit times due to customs or regional carrier delays.

🧾 Customs & Duties

International orders may be subject to customs duties, import taxes, or handling fees once the package reaches your country.
These charges are assessed by your local customs authority and are the responsibility of the customer.
We recommend contacting your local customs office for information regarding any potential import fees before placing your order.

🔍 Tracking Your Order

Once your order ships, you will receive an email confirmation that includes a tracking number.
Please allow up to 48 hours for tracking updates to appear.
If you experience any issues or need assistance with tracking, our customer support team is always here to help at SoftTouch4Me@hotmail.com.

📮 P.O. Box Deliveries

We do our best to accommodate P.O. Box deliveries within the United States.
However, certain carriers may have restrictions on delivering to P.O. Boxes.
If your order cannot be shipped to a P.O. Box, we will contact you directly to arrange an alternate delivery option.

📌 Shipping Delays

While we strive to meet all estimated delivery times, occasional delays may occur due to:

  • Weather conditions

  • Public holidays

  • Customs inspections

  • Carrier or logistical issues

We appreciate your understanding and patience should any unforeseen delays occur.

🏢 Company Information

SOFT TOUCH 4ME LLC
📍 3500 POSNER BLVD #1168, DAVENPORT, FL 33837, USA
📧 SoftTouch4Me@hotmail.com
📞 +1 (914) 676-2053

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